7.2. If you have waited at least 7 business days
If you have waited at least 7 business days from the Friday pay date and still have no check, Payroll will need the following information:
- For the paycheck in question—we need the pay period/pay date and the correct mailing address. Let us know whether your mail is being forwarded (if you have moved and the check was sent to an old address).
- Was the address in ADP correct at the time the check was generated? It would need to have been updated no later than the Friday prior to the pay date.
- To view Pay Stub Information in ADP:
- Click on Myself
- Click on Pay
- Click on Pay Statements
For a live check, the address on the paystub is where a check would have been mailed.