HomeTechnical Knowledge BookMIRA Troubleshooting FAQHow to Return to MIRA After Submitting a HelpSpot Ticket

3.4. How to Return to MIRA After Submitting a HelpSpot Ticket

While in MIRA, you may need to contact HelpSpot to report an issue you are having. To do this you will need to go to the Help tab in the upper left corner and choose Contact Help Desk

 

This will take you to the Help Panel, and you should click on the link for Tech Help in the center column to get to the screen to submit your HelpSpot ticket:

 

Now you should choose "Submit a Request" and then complete all of the required information to submit your ticket to the HelpSpot system. Once you have completed your help request you can easily return to MIRA. You will need to go to the Window tab in the upper left corner.

 

You should click on the Window tab and the dropdown menu will appear. From there you will need to click on Previous.

 

That will take you back to the Help Panel. From there you can click on the Close button in the lower right corner which will return you to MIRA for training or scoring.

 

 

 

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