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1.3. Rater Monitoring: My Accuracy Is Unacceptably Low

Measurement Incorporated (MI) uses several processes to monitor Rater accuracy and production. Our system is constantly reviewing data for each Rater in real time, and each morning the system summarizes Rater performance and determines whether each Rater’s accuracy and production are above average, average, below average, or unacceptably low.  A Rater whose accuracy is determined to be ‘unacceptably low’ is encouraged to review their training materials and to send scoring questions to their leadership for feedback. Additionally, a Rater may receive unsolicited feedback from their leadership team in an attempt to help improve their accuracy. Our goal is to help all our Raters improve and to have a successful, rewarding experience while scoring for MI, and we use all tools at our disposal to assist anyone whom the system identifies as a potential beneficiary of targeted feedback and recalibration.