Home → Technical Knowledge Book → MIRA Troubleshooting FAQ → How to Return to MIRA After Submitting a HelpSpot Ticket

3.7. How to Return to MIRA After Submitting a HelpSpot Ticket

While in MIRA, you may need to contact HelpSpot to report an issue you are having. To do this, go to the Help tab in the upper-left corner of your screen and choose Contact Remote Support HelpSpot.  

 

This will take you to the Help Panel, and you should click on the link for Contact Remote Support HelpSpot in the left column to submit your HelpSpot ticket:  

This will take you to "Submit a Request" and then you will need to complete all the required information to submit your ticket to the HelpSpot system.

Once you have completed your help request, you can easily return to MIRA. Click on the Window tab in the upper-left corner of your screen and a dropdown menu will appear. Then click on Previous (or Ctrl+P) until you get back to the Remote Support Panel.

That will take you back to the Help Panel. From there, click on the Close button in the lower right corner which will return you to MIRA for training or scoring.