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7.2. Forgot Username or Password

Note: MyStaffingPro (MSP) does not allow our HelpSpot personnel to help with usernames and passwords. You must contact our applicant tracking system MyStaffingPro’s (MSP) support services. However, you should not contact MyStaffingPro’s (MSP) support services for any other reason. You should not request to have a duplicate profile merged. You should not request to have an answer you provided on a questionnaire changed. These issues can be resolved by MI employees. You should only contact MyStaffingPro’s (MSP) support services for username and password related issues.

You forgot your Username

• Click on the link Forgot your Username?
• Enter your email address again and then answer your security question.
• If you have forgotten your security question, or if you receive the message “The answer does not match,” then call 1-888-772-9773 or email the support team at: helpdesk@hrservicesinc.com.
• Let the representative know that your company is Measurement Incorporated.
• After business hours, leave a message.

 You forgot your Password

• Provide your Username to receive an email with a link that allows you to reset your password.
• The email will come from HRS_Support@hrservicesinc.com and will contain a link for resetting your password. Be sure to add “hrservicesinc.com” to your safe senders list so that important emails are not directed to your SPAM/JUNK folder.