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General Knowledge Book

1. Important Information for 2024

1.1. Returning Applicants and Readers

You will need to complete an application for the 2024 Scoring Season to be considered for upcoming Projects. You will be sent an invitation to reapply for the 2024 Scoring Season. It will include the information/link to the application process so that you can complete the questionnaire and be included in the pool of readers for the 2024 Scoring Season.

Most of our seasonal work is currently “work-from-home.” Work at our physical scoring centers is very limited. If you live near one of our physical scoring centers and there is work available at that site, you will be notified via a job offer from MyStaffingPro that the assignment is not “work-from-home.”

Measurement Incorporated’s HelpSpot Knowledge Books are your avenues for researching most questions you may have regarding the Reader/Evaluator position.

HelpSpot ticket submissions are your avenues for communication if you cannot find the information you need.

To receive all correspondence needed during any phase of your experience with Measurement Incorporated, you should have these email addresses in your safe sender’s list. If you do not, you may miss important information, notifications, and updates.

  • measinc.com
  • mystaffingpro.com
  • workbright.com

Measurement Incorporated’s Application, Hiring, Training, and Scoring processes are unlike other companies that do similar work. We expect you to read and follow all the instructions and status updates provided to you for every scoring season you participate in as well as every project assignment you work.

 

 

 

1.2. 2023 Enhancements to Reader Monitoring

Measurement Incorporated (MI) is very excited to introduce new, automated enhancements to our Reader monitoring capabilities in 2023.  These enhancements are designed to provide you with quick feedback to help improve your performance on items where you may be having some difficulty.  You will continue to have access to a Team Leader to answer your scoring questions throughout the project; these new enhancements are intended to be a supplement to the type of monitoring and feedback MI has provided in the past, and they will consist of responses for you to either score or review.

Because these new enhancements are auto-generated by our scoring system (MIRA), some of our typical feedback tools will be disabled when you are asked to score and/or review these responses.  For instance, if you attempt to send a note to leadership on any of the auto-generated sets of responses, you will receive a message indicating that this option is not available.

The most prominent enhancement we are rolling out is an Automated Reader Recalibration set (ARR).  Each of these sets will contain up to 10 responses focused on a single item.  The first few responses in this set will have been recently scored by you, and your scores were different from the scores given by the second Reader.  On these, you will see the two discrepant scores.  Please review the responses carefully, as they were selected to assist you in the areas where you are having some difficulty agreeing on the score.

The last five responses in this set were scored independently by two other Readers, and those two Readers agreed on the score.  You will not have scored these responses; our system selected them and sent them to you as helpful examples in order to assist you in the areas where you are having some difficulty.  On these, you will see the final, agreed-upon score.  Please review these responses carefully.

Should you encounter similar responses in live scoring and have any questions about them, please send them to your leadership with a note.  Your leadership will be happy to discuss them with you.

NOTE: ARR sets will be generated automatically by the MIRA system and sent only to you.  Your Team Leader and Scoring Director do not have access to these sets and cannot answer questions about responses included in these sets.

MI hopes you will enjoy the opportunity to receive timely feedback designed to improve your performance on each item to which you are assigned.  We are confident that the enhancements we’ve made will boost each Reader’s individual performance and, in so doing, improve the overall quality of our work.  We sincerely appreciate your cooperation and attentiveness as we continually strive to improve.

 

1.3. Reader Monitoring: My Accuracy Is Unacceptably Low

Measurement Incorporated (MI) uses several processes to monitor Reader accuracy and production.  Our system is constantly reviewing data for each Reader in real time, and each morning the system summarizes Reader performance and determines whether each Reader’s accuracy and production are above average, average, below average, or unacceptably low.  A Reader whose accuracy is determined to be ‘unacceptably low’ is encouraged to review their training materials and to send scoring questions to their leadership for feedback.  Additionally, a Reader may receive unsolicited feedback from their leadership team in an attempt to help improve their accuracy.  Our goal is to help all our Readers improve and to have a successful, rewarding experience while scoring for MI, and we use all tools at our disposal to assist anyone whom the system identifies as a potential beneficiary of targeted feedback and recalibration.

2. Project Status

2.1. All Projects

The peak work season is approaching and we are accepting applications for new and returning staff. 

If you are a returning Reader, you will need to complete the reapplication for the 2023 Scoring Season so that you can be considered for upcoming Remote Projects. You will be sent an invitation to reapply for the 2023 Scoring Season that will include the information/link to the reapplication process so that you can complete the reapplication questionnaire and be included in the pool of Readers for the 2023 Scoring Season.

Only Remote work is offered this year.

Once you accept a job offer, you will receive an estimation of the start date. This will be confirmed via an official training assignment that has all information included to report to work for your project.

Near project completion:

Your scoring system dashboard and other resources contain information about work availability and seeing the "Out of Work" message. It is important to follow these directions.

Please see the "Reporting to Work After a Hiatus and System Announcements" page in this knowledge book for an update on reporting to work based on your assignment.

NOTICE: Employees are only paid for time spent working in MIRA. You must be logged in to MIRA to be considered actively working. There are rare exceptions to this, such as meetings for leadership. Exceptions such as this will be communicated to you by Scoring Leadership prior to or during the project. Inability to access MIRA during System Maintenance will not be considered as time spent working in MIRA.

2.2. Reporting to Work After a Hiatus and System Announcements

There may be insufficient work available. You can find additional information regarding Out of Work messages by checking in Tab 1 of the Resource Library located on your MIRA dashboard.

If you have been told not to report due to "out of work" messages or a notice that your group has been put on hold, please do not log in to score. This time is not authorized.

If your status indicates that your assignment should check for work, do so only once at the beginning of your shift. Before beginning your next shift, check your assignment status below. Do not log in more than once a day to check for work availability.

This page will confirm the day you are to report back, by project and assignment. We appreciate your flexibility!

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ERB - 1st Session, October 2023

  • Scoring has concluded for readers unless you have specifically been asked to assist with wrap-up on the project. Thank you for all of your hard work!

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ELPA Speaking and Writing

  • Both Speaking and Writing are completed

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Learning Agency Lab

  • Please continue to submit your time information via HelpSpot by sending a request to the Payroll category, sub-category Time Entry Adjustment.

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Maryland Science

  • Readers please be aware that this project may have a brief hiatus between the conclusion of your training and the start of your scoring. Once training has been completed, please follow the direction of your scoring leadership as to when to return to begin scoring. This information will also be updated here for your reference.
  • Scoring start date for readers is Wednesday, 12/6.

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Maryland Government

  • Readers please be aware that this project may have a brief hiatus between the conclusion of your training and the start of your scoring. Once training has been completed, please follow the direction of your scoring leadership as to when to return to begin scoring. This information will also be updated here for your reference.
  • Scoring start date for readers is Wednesday, 12/6.

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NOTICE: Employees are only paid for time spent working in MIRA. You must be logged in to MIRA to be considered actively working. There are rare exceptions to this, such as meetings for leadership. Exceptions such as this will be communicated to you by Scoring Leadership prior to or during the project. Inability to access MIRA during System Maintenance will not be considered as time spent working in MIRA.

When system maintenance occurs, please follow this protocol:

  • none at this time