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3.1. Must View All / Entire Response Message
When submitting a score, you may receive one of the following messages:
"You must view all items or pages!"
If you receive this message, click OK and then view each page. There may be several pages or dependent items to view before you can submit a score. Please make sure you allow each page to load completely before going to the next page.
Also, you may need to reload the page by selecting View > Reload from the menu in the upper-left corner of your screen (or CTRL + R).
"You must view the entire response area by scrolling down, right, and/or using the resizing tools."
If you receive this message, click OK and use the scroll bars located on the right and bottom to move and view the entire response area to submit a score. You may also use the resizing tools to view the entire response area, such as Zoom Out.
If a response has loaded but it appears to be blank, use the fit-to-width or fit-to-height options from the resizing tools menu at the top of the response area. These options will allow you to see the entire response, including any text that may be obscured by the default magnification of the response. A scroll bar located on the right side, or the bottom of the response area will also be an indication that you may need to zoom out to view the entire response.
Note: There may not be anything additional to see/score after scrolling to the right and down, but the system requires that you check the entire response area when you get this message to submit a score and continue to the next response.