Home → General Knowledge Book → 3 Test Chapter → Test Page 1
3.1. Test Page 1
PAYCOR PAYROLL SYSTEM
Registration: Paycor Payroll System
To update your tax documents, correct your address, see your pay rate before you start working, check your timecard, enter or update your direct deposit information, and access your paystubs, you need to Register for Paycor.
If you did not receive a registration email or you have yet to register to access your profile in our Paycor Payroll System, please follow the instructions below starting with Step 1.
If you have set up your Paycor account, you do not have to register again but review all of your information to verify that it is up to date. Your legal name, physical address, email address, and phone number must be the same in the Paycor Payroll System and MyStaffingPro.
Please note that profile, tax, and direct deposit information may not be available to you when you first access your account. It may take a few days after registration for your account to become fully active. At that time, you will be able to review, and if necessary, update these details.
Step 1. Click on this link https://secure.paycor.com/accounts/userregistration/register
Step 2. You will be forwarded to the registration screen:
Step 3. Your access code is: 166860.
Step 4. Click next.
Step 5. Create a new username and password for signing in.
Step 6. You’ll receive an email with a verification code to verify your email and finish the process. Enter the verification code to continue setup.
Step 7. Select and set up your authentication preferences to help us keep your account secure.
Step 8. Select and answer a few security questions in case you forget your username or password.
Step 9. You are registered.
Next steps: Please go to your profile and check all of your information (see screenshot below). If applicable, update your federal and state taxes, your DOB, physical address, email address, and direct deposit accounts. You should do this immediately upon accessing the Paycor Payroll System for the first time. It is MANDATORY that you review your tax forms and hit “save” even if updates to your tax information are not required.
ATTENTION:
Returning Readers will have all information from their ADP account moved to the Paycor account. This includes tax deductions and direct deposit information.
All new hires, that have never been set up in ADP, are initially set up in the Paycor Payroll System as “Single with 0 deductions”).
As stated above, it is MANDATORY for all seasonal employees registering in Paycor to review tax forms and hit “save” even if updates tax information are not required.
Review pages 8-16 to find the tax updating steps that best suit your needs.
Possible problem: the system may prevent you from registering if any of the information in your Paycor profile (name, DOB) doesn’t match with what you’re entering during the registration. First try to type your last name and add any suffixes that you use, for example, Smith III or Black Jr without comma or dots.
Support Hotline: A support hotline is now available Monday through Friday from 8:00 AM to 11:00 AM EDT by calling 844-799-1870 or by emailing Measureinc-Admin@hcmunlocked.com.
The support hotline can assist with any of the following topics:
- Registration
- Password resets
- Paycor Navigation support
- Research and escalation for technical inquiries
- View paystubs or W2s
- Mobile App support
Additional Support: If the hotline is unable to help you resolve your issue(s), please contact our Payroll Department at payrollandbenefits@measinc.com. Explain your issue(s) and provide the Payroll Team with a brief description of your problem. You will be contacted by our Payroll Department to resolve the issue(s) you are having. Please contact the Support Hotline first and allow their team to troubleshoot and resolve your issue before you contact our Payroll Department.
To access your information and apply any necessary updates, choose from one of the drop-down menus as seen below. Remember, profile information including tax forms and direct deposit, may not be available to you when you first access your account. It may take a few days after registration for your account to become active. At that time, you will be able to review, and if necessary, update these details.
Important Direct Deposit Information
- Payroll has to approve changes to direct deposit information.
- There is no pre-authorization or waiting period for direct deposit. It’s effective immediately once Payroll approves the change.
- When you enter your routing number, the name of your bank should immediately pop up. If your bank does not pop up, doublecheck your routing number and enter it again.
- Even if your routing number is correct, you must enter the account number correctly for your wages to be directly deposited and to avoid substantial delays in being paid for that work time.
Stop Check Requests & Rejected Direct Deposits
- MI is charged $25 for every rejected direct deposit and for each check needing to be re-issued. Please consider using Paycor Wallet or Card to minimize these errors. Doing this is not mandatory, but if you are not sure about your direct deposit information, we recommend that you sign up for Wallet.
- Please note: If a direct deposit is rejected due to incorrect banking information entered (or not updated), or if a “stop” needs to be placed on a check due to an outdated address, we will charge the reader 50% of the fee charged by Paycor to re-issue funds.
- Read more about the Paycor Wallet or Card on the Welcome page under the heading “Engage” when you log into Paycor.
How Your Time Is Tracked
- Immediately after logging into MIRA to work, you must click on either the Training or Scoring tab (whichever is applicable). This will allow the system to start tracking your time.
- MIRA imports your time into your Paycor timecard.
- All time spent training and scoring in MIRA will be added to your timecard.
- Do NOT log out for 15-minute paid break(s). Note: You can take a paid 15-minute break in the middle of a 3.5 to 4-hour work period. If you work 7 or more hours, you can take an additional 15-minute paid break in the middle of your second 3.5 to 4-hour work period.
- You must log out for an unpaid 30-minute break if you work more than six continuous hours. 30 minutes will be deducted from your timecard if you do not log out after six continuous hours of work.
- While you are working there may be times when this popup appears:
- You will need to click on CONTINUE right away to avoid being automatically timed out, which would result in MIRA closing. If you do time out, do not worry, simply log back into MIRA when you are back at your workstation.
- You will be timed out after 15 minutes of inactivity.
- You can view the time imported into your Paycor timecard, but you cannot change the time. Note: You will not be able to view your timecard until the project you are working on has started and you have recorded time in MIRA.
- Anytime you are logged out, your working time stops calculating. Working time does not start calculating again until you log into MIRA and click on either Training or Scoring.
- You will not be reimbursed for any interruption in working time that is caused by a technical issue with your operating system or any other time you are not working. For more information about working time issues and MIRA system updates, please visit our General Knowledge Book.
- Finally, please know that you may be contacted through email by a member of our management team to request additional information about how MIRA is performing for you.
- As reader communications state, do not contact your project leadership about timecard issues; all staff should submit a ticket to: HelpSpot.
Excessive Timeout Warnings
Readers are only paid for time spent working in MIRA. You must be logged into MIRA to be considered actively working. Inability to access MIRA during System Maintenance will not be considered as time spent working in MIRA.
Verifying Pay Rate
On the start date of your most recent project assignment, please verify that your pay rate is correct. If your current pay rate in the Paycor Payroll System is different from the rate you should be receiving, please submit a ticket to the Payroll category in HelpSpot by clicking on this link Submit a Request. If you do not contact us regarding your pay rate, you will acknowledge that your pay rate is correct. Please do not review your pay rate prior to the start date of your most recent project assignment. Your rate may not be updated in the Paycor Payroll system the day you start working on your most recent project.
Reviewing Your Timecard
- Although MIRA will be tracking your work time for you, you will still need to log into your Paycor account to review the time that has been submitted through the MIRA scoring system.
- Keep a work log of your training/scoring times as a daily total for reference when reviewing your timecard.
- Reviewing your time as a normal component of your work week ensures quality control. Check your timecard regularly and note any discrepancies. Send all adjustments for a week in one ticket together.
- It will be your responsibility to communicate any inaccuracies by submitting a ticket to HelpSpot. Important: There is a delay between active work sessions and the timecard populating. This information is not available until the following business day. Please be sure to allow enough time for each day’s time to register before reporting any time adjustment request to HelpSpot.
- It is best to wait until after noon on Friday or the following Monday to report any time discrepancy for the previous week. Keep your communication brief and clear. Specify the time you are missing.
- Note: Not contacting HelpSpot regarding your time by 2 PM ET the following Monday is an acknowledgement that the time posted each day for the previous week is correct.
Remember: After logging into MIRA to work, be sure to click on the TRAINING or SCORING tab to start tracking your time.
Additional Timecard Information
- Checking Your Timecard
- Your shift time will NOT appear in total on your timecard until the following business day, late afternoon. On occasion, it may take up to 48 hours for your timecard to populate.
- If you review your timecard and your time is correct, you do not need to do anything.
- What MI Will Adjust
- You are missing shift time you worked in MIRA (a block of time that did not transmit into Paycor). Please follow the directions of the HelpSpot agents working with you.
- For other discrepancies that we will investigate and adjust as needed, visit our General Knowledge Book.
- Do NOT submit more than one HelpSpot ticket for the same issue.
- Use one ticket for all conversations about timecard issues within a pay period (two weeks).
- Respond to the same ticket that you originally submitted so that the history of your issue is documented in one place. Regularly review timecards and keep track of any missing time. Submit tickets after 12:00 p.m. on Friday of each week. If your timecard is correct, you do not need to submit a ticket.
- Do NOT log out of MIRA for your 15-minute paid break(s)
- Logging out of MIRA for breaks will subtract this time from your timecard.
- You are responsible for the security of your computer during your break.
- On rare occasions, you may be asked to submit your MIRA log after you have had a time discrepancy. If you are asked to do so, here is how you find it, submit it, and tell us:
- You will need to be logged into MIRA.
- Once in your project, click on the Help tab in the upper left corner. Note: You will not be able to submit this log until you have accepted the terms and conditions.
- Choose Submit Log Information from the drop-down menu.
- Make sure you see the Logs Submitted message in the lower left or right of your screen.
- Then submit a ticket to HelpSpot in the Help tab detailing your issue:
- List any time missing that includes the date(s) and the total amount of time missing for that date (s)
- Tell us you submitted your MIRA log when you submit your ticket.
- Approved changes will show in your timecard no later than the following Tuesday.
Managing Your Taxes in Paycor
Follow the instructions for one of the 3 steps below to manage your taxes.
Step 1 should be used for New Hires that did not have their ADP account transferred to Paycor. If you went through MyStaffingPro’s onboarding process, use Step 1.
Step 2 should be used for Returning Readers that had their ADP account transferred to Paycor and need to update their taxes due to a qualifying event such as getting married or having a child.
Step 3 should be used if Paycor Payroll has requested that you update your taxes because you have moved to a different state during the scoring season. A move to a new state requires different forms to be completed.
Step 1: How to Update a Tax Form
- Log into Paycor and go to your profile
- Go to Pay & Taxes > Taxes and then at the top-right, click Update Tax Forms
3. Make sure the form you want to update is highlighted and at the top-right, click Update Tax Forms.
- In this example, the FITWH Federal Income Tax form (Form W-4) is highlighted.
- When the notification appears, Employee Withholding Resource Center, click Start. The Tax Form appears.
- Update the Tax Form fields as needed, and when you are finished, review the changes, mark the checkbox next to the Under penalties...acknowledgement, and then click Submit Form.
- The tax forms generated are based on your home and primary work addresses in Paycor.
Step 2: How to View and Manually Edit your Taxes
- Log into Paycor and go to your profile.
- Go to Pay & Taxes > Taxes. Under the orange Taxes heading, click the tax you want to view. In this example, the FITWH - Federal Income Tax was clicked.
- If updates are needed, on the right side, click Update Withholding. The Update Withholding screen appears.
- Make any changes and then click Save.
Note:
- The available fields can differ depending on the tax chosen.
- These will match the fields available on the tax withholding election forms for the chosen tax, such as IRS Form W-4 for this example.
5. Depending on your company's configuration, the change might save instantly, or the change might require approval by your company before it appears.
1. If approval is required, no other changes can be made until the change is approved.
- You can also cancel the requested change at any time: Click Cancel Workflow.
Step 3: How to Complete the Task of a Request to Update Tax Forms
- Log into Paycor, and when your profile appears, do one of these to see your Tasks:
- Option 1: Go to the My Tasks section on the homepage and click the appropriate task. In the example shown here, click Withholding Tax Forms...
The Update Tax Form screen appears
- Option 2: At the top-left, click My Tasks, and when the Tasks list appears, click the appropriate task. In this example, click Complete new federal and state tax forms. The Update Tax Form screen appears.
- For either option selected when this notification appears, Employee Withholding Resource Center, click Start. The Tax Form appears.
- Update the Tax Form fields as needed, and when you are finished, review the changes, mark the checkbox next to the Under penalties... acknowledgement, and then click Submit Form (see next page).
- The tax forms generated are based on your home and primary work addresses in Paycor.
- Depending on your company's configuration, the change might save instantly, or the change might require approval by your company before it appears.
(updated 4-3-24)